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Hotel · Cusco · Cusco

Hotel El Puma

A 3-star hotel in central Cusco, about a 5-minute walk from the Inca Qorikancha Ruins. 15 rooms, city views, and 24-hour service.

  • 5-minute walk to Inca Qorikancha Ruins
  • 15 rooms with city views
  • 24-hour reception and security
7.6 Very good 61 reviews Booking.com 7.6 · 61 reviews

About

Hotel El Puma

Hotel El Puma sits on Av. Garcilaso, about a 5-minute walk from the Inca Qorikancha Ruins and roughly a 25-minute walk from Saqsaywaman. The 15-room property keeps things simple: city views, a safe deposit box, and 24-hour security. The hotel also offers a restaurant and bar, plus a welcome drink for guests.

Rooms come with heating, flat-screen TVs, and free Wi-Fi. Some standard doubles have city views and a bathtub. The front desk is open around the clock, and guests can arrange tours, laundry, or an airport shuttle for a fee. Cusco's altitude means chilly nights — the hotel stocks ample blankets, according to guest reviews.

  • No smoking on site
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Walkable to Cusco's main sights — The hotel is about a 5-minute walk from the Inca Qorikancha Ruins and roughly 25 minutes from Saqsaywaman. Guests note the main plaza and handicraft market are also within walking distance, making it easy to explore without transport.
  • Complimentary coca tea and welcome drink — Guests frequently mention receiving free coca tea on arrival, a local touch that helps with altitude acclimatization. The hotel also lists a welcome drink as an amenity.
  • Clean, comfortable rooms with reliable hot water — Reviewers describe rooms as clean and well-maintained, with comfortable beds, ample blankets for cold nights, and dependable hot showers. Some rooms offer city and mountain views.
  • Friendly and helpful staff — Staff are consistently described as polite, accommodating, and friendly, adding a personal touch to the stay.

Worth weighing

4 to weigh
  • Limited breakfast coffee — While the breakfast buffet gets good marks for variety and fresh bread rolls, at least one guest found the coffee 'horrendous' — worth knowing if you're particular about your morning brew.
  • Strict check-out window — Check-out is limited to 08:00–09:00, which is earlier and narrower than many hotels. Plan your morning accordingly, especially if you have a late flight.
  • No pets allowed — The hotel does not permit pets, so travellers with animals will need to look elsewhere.
  • Small property with 15 rooms — With only 15 rooms, availability can be limited, and the property may lack the scale of larger hotels. This is not a negative per se, but it means fewer choices for room types.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Triple Room

  • Sleeping arrangements for 3 persons
  • Shower
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Services

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • Express check-in/ -out
  • VIP check-in/ -out
  • Tours/Ticket assistance
  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • In-room breakfast
  • Welcome drink
  • Happy hour

Room Amenities

  • Free Wi-Fi in rooms
  • Heating
  • Flat-screen TV
  • Free toiletries
  • Ironing facilities
  • AM/FM alarm clock
  • City view (in some rooms)

Safety & Security

  • Safe deposit box
  • Smoke detectors
  • Fire extinguishers
  • Key access
  • No smoking on site

Common Areas

  • Lift
  • Leisure/ TV room
  • Public Bath
  • Garden furniture
  • Meeting/ Banquet facilities

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.6
Very good 61 reviews

Guest-rated 7.6/10 from 61 reviews

Booking.com · 7.6 · 61 reviews
7.6Verified guest

“The location is unbeatable — a short stroll to the main plaza and not far from the handicraft market. You can explore the city without worrying about transport.”

7.6Verified guest

“Plaza de Armas and other tourist spots are within walking distance. Free Wi-Fi worked perfectly. We loved our stay at El Puma and would happily return.”

7.6Verified guest

“The buffet breakfast suited us well. Ideal for a city trip to Cusco.”

7.6Verified guest

“Great location near the Indian market and a major street, just a short walk from the centre. Rooms have convenient outlets by the bed, and there are shops nearby. Staff are polite, rooms are clean, showers have reliable hot water, and the hotel provides ample blankets for chilly nights.”

7.6Verified guest

“The location impressed me as soon as I arrived — a short walk to the main plaza and Indian market. Staff were friendly and helpful, and they offered complimentary coca tea. The spacious rooms with comfortable beds and amazing city and mountain views were among the best I've experienced.”

7.6Verified guest

“Lovely staff, accommodating and friendly. Great location, short walk to the main square. Coca tea provided. Spacious rooms with fine city and mountain views. Comfortable beds.”

04 — Location

Getting around Cusco

The property sits in Cusco.

Inca Qorikancha Ruins: A 5-minute walk from the hotel, these ruins were once the most important temple in the Inca Empire. Start your sightseeing here before heading deeper into the historic centre.

Saqsaywaman: About a 25-minute walk from the hotel, this archaeological site offers impressive stonework and panoramic views over Cusco. Allow a good half-day to explore properly.

Handicraft Market: Guests mention the Indian market is just a short walk away — a convenient spot for souvenirs and local crafts without straying far from the hotel.

Av. Garcilaso, 806, Cusco, Cusco, Peru

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 11:30-23:30
Check-out
By 08:00-09:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
20 rooms

06 — Questions

Frequently asked

Is breakfast included in the room rate?

The hotel has a restaurant and offers a buffet breakfast, according to guest reviews. The input does not specify whether it's included in all rates, so confirm when booking.

Is there an airport shuttle?

Yes, the hotel offers a paid airport shuttle. Contact the front desk to arrange it.

What are the check-in and check-out times?

Check-in is from 11:30 to 23:30, and check-out is from 08:00 to 09:00.

Are pets allowed at Hotel El Puma?

No, pets are not allowed on the property.

Does the hotel have free Wi-Fi?

Yes, free Wi-Fi is available in the rooms, and guests confirm it worked well.

Is there a safe deposit box in the rooms?

The hotel provides a safe deposit box as an amenity, but the input does not specify whether it is in-room or at the front desk.

The bottom line

A solid, centrally located base for exploring Cusco on foot, with friendly staff and comfortable rooms. Watch out for the early check-out and less-than-stellar coffee.

7.6Best for travellers who want convenience and a personal touch over luxury.

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